King Cake FAQs
Once your cake leaves our bakery, carrier delays due to weather, package volume, transit, and personnel issues may delay on-time delivery by FedEx.
Read our Shipping Policy prior to ordering. By ordering a shipped King Cake, you acknowledge that Brennan’s is not responsible for delivery delays.
When will my cake ship?
King Cakes ship exclusively via FedEx Standard Overnight on Mondays, Tuesdays, and Wednesdays with next day delivery Tuesday through Thursday. Use the date picker on our ordering site to select your delivery date.
All cakes ship (without exception) the day before your selected delivery date.
You will receive an email with the tracking information as soon as the shipping label is created.
For the 2022 Mardi Gras season, the first shipping date is 1/4/22 for delivery on 1/5/22. The last shipping date is 2/28/22 for delivery on 3/1/22.
Can I order a king cake today to ship at a later date?
Yes, online ordering is available from 12/17/21 – 2/28/22. Cakes begin shipping as outlined above on 1/4/22. Our Traditional Flavor Cakes are exclusively available for pre-sale from 12/17/21-1/3/22. All cakes ship (without exception) the day before your selected delivery date.
Can I get a cake shipped for delivery on a Saturday?
Currently, King Cakes ship only Monday thru Wednesday for arrival Tuesday through Thursday. King Cakes by Brennan’s stay fresh and delicious for five days after shipping.
If I order today, when is the soonest day my cake could arrive?
Use the date picker on our ordering site and choose your desired delivery date.
- Delivery Days: Tuesday – Thursday
- Shipping Days: Monday – Wednesday
Can I use my own personal or company shipping account?
Not at this time.
What is included with my shipped king cake?
- Gold King Cake Baby Trinket (1) – CAUTION: CHOKING HAZARD
- ‘History of King Cake’ Informational Card
- Custom Brennan’s logo medallion bead (1)
- Purple, Green and Gold Mardi Gras Beads (1 of each)
- Brennan’s “Go Cup” complete with Bananas Foster recipe on the side
How long will my cake be fresh?
Our cakes taste fresh for five days after shipping when stored inside our resealable bag. We use a natural process called tangzhong, with origins in Japan, which allows our cakes to remain fresh without any additives.
Can I freeze my king cake?
King Cakes freeze well. When your king cake arrives, place only the plastic wrapped cake from inside of our shipping box into your freezer. Remove and thaw the cake for three hours before serving.
Does your king cake come with a baby inside?
The gold baby trinket is not placed inside of our shipped cakes. A king cake baby can be found in the cup that is included with your shipped cake. CAUTION: KING CAKE BABIES ARE A CHOKING HAZARD!
Where can I find the ingredients in your cake?
Shipped cakes include an ingredients list on the back of the Mardi Gras History Card. Retail cakes include an ingredients list on the bottom of the cake box. Ingredients can also be viewed online at www.kingcakesbybrennans.com/ingredients
Are your king cakes nut free?
Our King Cakes do not contain nuts; however, our King Cakes are produced in a bakery that uses nuts in other products.
Do you make a gluten free king cake?
Not at this time.
Is there any other shipping option other than FedEx Standard Overnight?
Not at this time.
How do I reach customer service?
Customer service can be reached by email at email@example.com, Monday - Friday from 9am to 4pm CST.
What do I do if the plastic bag is stuck to the icing on my king cake when it arrives?
Weather and other factors can sometimes cause the plastic wrap to adhere to the icing on the cake. If this happens, place the plastic wrapped cake in the freezer for 5 minutes. When you remove the king cake from the freezer, you should be able to pull the bag away from the cake with the icing remaining on the cake.
What do I do if my king cake is damaged or lost?
Please visit our Shipping Policy page.
Where can I purchase your king cakes in the New Orleans Area?
View list of local retailers.